Our commitment to protecting the data rights of European Union residents
Last updated: August 2024
mauve-aurora is committed to protecting the personal data of all individuals, including those residing in the European Union (EU) and the European Economic Area (EEA). This page outlines our compliance with the General Data Protection Regulation (GDPR) and explains the rights available to EU/EEA residents.
For the purposes of the GDPR, mauve-aurora acts as the data controller for personal information collected through this website. Our contact details are:
mauve-aurora
42 Vineyard Lane, Stellenbosch
Western Cape, 7600
South Africa
Email: [email protected]
We process personal data under the following legal bases:
Where you have given clear consent for us to process your personal data for a specific purpose, such as receiving communications or using non-essential cookies.
Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Where processing is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not overridden by your rights and interests.
Where processing is necessary for compliance with a legal obligation to which we are subject.
If you are an EU/EEA resident, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you, along with information about how we use it.
You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to have that data transmitted to another controller where technically feasible.
You have the right to object to the processing of your personal data in certain circumstances, including processing based on legitimate interests or for direct marketing purposes.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
To exercise any of these rights, please contact us using the details provided above. We will respond to your request within one month, though this period may be extended by two further months where necessary, taking into account the complexity and number of requests.
We may request specific information from you to help us confirm your identity and ensure your right to access your personal data. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
As we are based in South Africa, your personal data may be transferred to and processed in a country outside the EU/EEA. When we transfer personal data outside the EU/EEA, we ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by the European Commission.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, and applicable legal requirements.
We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including measures to ensure the ongoing confidentiality, integrity, availability, and resilience of processing systems and services.
If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority. For EU/EEA residents, this would be the data protection authority in your member state of residence, place of work, or place of the alleged infringement.
We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.