Privacy Policy

Last updated: August 2024

1. Introduction

mauve-aurora ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mauve-aurora.com or engage our architectural services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Submit an inquiry through our contact forms
• Request a consultation or site visit
• Subscribe to our communications
• Engage our professional services

This information may include your name, email address, postal address, project details, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent
• Referring website addresses

3. Use of Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Process and manage project consultations
• Improve our website and service offerings
• Send administrative information and updates
• Comply with legal obligations

4. Disclosure of Your Information

We may share your information in the following situations:

• With service providers who assist in our operations
• To comply with legal requirements or court orders
• To protect our rights, privacy, safety, or property
• In connection with a business transfer or merger

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Project-related documentation may be retained for the duration required by professional standards and regulatory requirements.

6. Security of Your Information

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal data
• The right to rectify inaccurate information
• The right to request deletion of your data
• The right to restrict processing
• The right to data portability

To exercise these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

mauve-aurora
42 Vineyard Lane, Stellenbosch
Western Cape, 7600
South Africa
Email: [email protected]